Have a question or need assistance? Our team is just an email away.

Expect a response within 48 hours (Monday–Friday, 9AM–5:30PM Pacific Time, excluding holidays).

Shop iHeartDogs

iHeartDogs

Ship any order straight to your recipient, see what’s included in the package, and get free printable gift cards to make it extra special.

Sending an iHeartDogs order as a gift? Here&#x2019;s everything you need to know, from shipping it straight to your recipient to what they&#x2019;ll find inside the box, plus a few ways to make it extra special.Can I ship an order directly to the person I&apos;m gifting it to?Yes! Here&#x2019;s how:<ol dir="ltr"><li>In the Shipping address section at checkout, enter your recipient&#x2019;s name and address. If you&#x2019;re logged in, your name may already be filled in, so be sure to replace it with theirs.</li><li>On the payment step, under Billing address, select Use a different billing address and enter the address that matches your card or payment method.</li></ol>What will they see in the box?Most orders include a packing slip that lists the items and quantities, along with the buyer&#x2019;s name and billing address, so your recipient will know who it&#x2019;s from. Our packing slips don&#x2019;t include prices.Print-on-demand items, like apparel and drinkware, are made to order and ship separately from our print partners, usually without a packing slip. If your gift includes these items, you may want to let your recipient know who it&#x2019;s from or that more than one package is on the way.Do you offer gift wrap or gift messages?We don&#x2019;t offer gift wrap, gift boxes or gift messages at checkout. Some items come in gift-ready packaging, like our memorial statues; if an item does, its product description will say so.Want to make it feel extra giftable? Print one of our free cards to hand over or mail along with your gift:<div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/GyBLV6k1jDj7NbQk/hc/PG09N6g43l24j5gK/2026111116-c1495d8d-3c64-4c1e-bc8a-8b46fb351cdd-happy%20pawlidays%20gift%20message%20printable%20ihd.pdf" target="_blank" rel="noopener noreferrer">Happy Pawlidays Gift Message Printable IHD.pdf</a> 3.8MB</div>close</div><div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/GyBLV6k1jDj7NbQk/hc/PG09N6g43l24j5gK/2026111116-df82eaa4-cc23-4dec-a022-634581dafa13-happy%20birthday%20gift%20message%20printable%20ihd.pdf" target="_blank" rel="noopener noreferrer">Happy Birthday Gift Message Printable IHD.pdf</a> 3.7MB</div>close</div>Need it there by a certain date?&#xA0;Check our delivery estimates in <a href="https://iheartdogs.gorgias.help/en-US/when-will-my-order-be-delivered-1249591" id="isPasted">When will my order be delivered?</a>, or choose Two Day or Next Day shipping at checkout. Expedited shipping isn&#x2019;t available for print-on-demand items (including apparel and drinkware) or PO Boxes; see <a href="https://iheartdogs.gorgias.help/en-US/if-i-choose-expedited-shipping-when-will-my-order-arrive-1249481">If I choose expedited shipping, when will my order arrive?</a> for details.Questions once it arrives? Our <a href="https://contact.gorgias.help/en-US/forms/vvxrh9oe" target="_blank" rel="noopener noreferrer">support team</a> is here to help, as quickly as pawsible.And remember, every iHeartDogs gift gives twice: a portion of every purchase helps support shelter dogs, so your gift is giving back before it even reaches their porch! &#x1F43E;

Get more information

Categories

Ordering & Delivery

Returns & Exchanges

Product Information

Account Management

Memberships & Subscriptions

Discounts & Promotions

Giveback Programs

Privacy Policy

Articles

Sending a Gift: Shipping, Packing Slips & Gift Messages

Get support