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iHeartDogs

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Duties and Taxes

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I only received part of my order. Where's the rest?

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International Ordering

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My tracking information says my order was delivered, but I didn't receive it. What do I do?

Order processing information

Placing an order

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Signature upon delivery

What are pre-order items?

What are your holiday ordering deadlines?

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Wholesale

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Ordering & Delivery

90-Day Returns, Exchanges & Replacements Policy

Returns & Replacements

Data erasure request

Delete my personal information

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How to add a pet to your account for iHeartDogs Birthday Club

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How to unsubscribe from iHeartDogs Birthday Club

Why can't I log in to my account?

My iHeartsDogs Account

Can my dog take more than one of your products at once?

Checking Product Availability or Stock Status

Clothing Size Charts

Is your supplement/treat safe for my dog?

Personalizing Apparel

Personalizing Ornaments

Where are your products made?

Cannanine™ Bacon Flavored CBD Chews For Mobility - FAQ

Cannanine™ Bacon Flavored CBD Chews For Anxiety - FAQ

Cannanine™ Bacon Flavored CBD Chews

Cannanine™ CBD Oil For Mobility - FAQ

Cannanine™ CBD Oil For Anxiety - FAQ

Cannanine™ CBD Oil

Christmas Tree Dog Night Light

Filled With Love Memorial Magnetic Therapy Bracelet - Size Adjustment Video Tutorial

Filled With Love Memorial Magnetic Therapy Bracelet

How much can the urn hold?

Forever Loved Dog Angel Urn

iHeartDogs 100% Norwegian Salmon Oil - FAQ

iHeartDogs 100% Norwegian Salmon Oil

iHeartDogs Advanced 8-in-1 Hip & Joint Chews for Mobility - FAQ

iHeartDogs Advanced 8-in-1 Hip & Joint Chews for Mobility

iHeartDogs Allergy & Itch Relief for Dogs - FAQ

iHeartDogs Allergy & Itch Relief for Dogs

Omega 3-6-9 Select - FAQ

Omega 3-6-9 Select

User Guide: Solar Lanterns

Solar Lanterns

Product Information

Autoship Guide

How to Add or Remove Products from Your Autoship Subscription

How to Cancel an Autoship Subscription

How to Change the Frequency of Your Autoship Subscription

How to Change the Next Occurrence Date for Your Autoship Subscription

How to Pause an Autoship Subscription

How to Resume an Autoship Subscription

How to Start an Autoship Subscription

How to Update Payment Information for Your Autoship Subscription

How to Update the Shipping Address for Your Autoship Subscription

Autoship

Hero VIP Club Guide

Hero VIP Membership - How do I access my membership deals/discounts?

Hero VIP Membership - How do I update payment?

Hero VIP Membership - How do I cancel my membership?

Hero VIP Membership - How to Join

Hero VIP Club 🏆

About Rainbow Bridge 🐶🌈

Create a Memorial Listing on Rainbow Bridge

Upgrade Your Listing - Become a Legacy Member

View Activity on Your Rainbow Bridge Memorial

Engage with the Rainbow Bridge Community

Edit Your Pet's Name on your Rainbow Bridge Memorial

Edit Your Pet's Photo on your Rainbow Bridge Memorial

Rainbow Bridge 🐶🌈

Birthday Club – Celebrate Your Pup’s Special Day!

Birthday Club 🎂

Memberships, Subscriptions & Communications

Can I make a direct donation?

Do you have any pets for adoption?

Do you offer holiday catalogs?

Do You Offer Supplement Samples?

Gifting Options

How can I contact customer service?

How can I get a coupon or promo code?

How to help a dog with separation anxiety?

My coupon code isn't working

What are your gifting options?

What causes anxiety in dogs?

What do vets recommend for dog anxiety?

What if the item I want is not available/out of stock?

When should dogs take joint supplements?

Where do I enter my coupon or store credit code?

Why can't I open your emails?

General

About Rescue Roadtrip

Rescue Roadtrip 🚚

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Rescue Roadtrip 🚚