If you believe that every single dog matters, even the ones still waiting in shelters, our Hero VIP Club is for you. By joining, you’ll not only unlock amazing perks, but you’ll also help provide life-saving meals to hungry shelter dogs every single

<p>If you believe that <strong>every single dog matters</strong>, even the ones still waiting in shelters, our Hero VIP Club is for you. By joining, you&#x2019;ll not only unlock amazing perks, but you&#x2019;ll also help provide life-saving meals to hungry shelter dogs every single month.</p><hr><h3 id="membership-tiers">Membership Tiers</h3><p>The Hero VIP Club offers <strong>three membership levels</strong>. While the<strong>&#xA0;perks remain the same across all tiers</strong>, the difference lies in the number of meals you provide for shelter dogs each month:</p><ul><li><span style="font-size: 16px;"><strong>Bronze&#xA0;</strong>&#x2013; $4.99 / month &#x2192; <em>Provides 5 meals</em></span></li><li><span style="font-size: 16px;"><strong>Silver&#xA0;</strong>&#x2013; $9.99 / month &#x2192; <em>Provides 15 meals</em></span></li><li><span style="font-size: 16px;"><strong>Gold&#xA0;</strong>&#x2013; $24.99 / month &#x2192; <em>Provides 50 meals</em></span></li></ul><p>No matter which tier you choose, you&#x2019;ll enjoy the same great benefits&#x2014;while making a life-changing impact for shelter dogs</p><hr><h3 id="membership-perks">Membership Perks</h3><p>As a Hero VIP member, you&#x2019;ll receive:</p><ul><li><span style="font-size: 16px;"><strong>Free Shipping at Sign-Up</strong> - Save on shipping on your first order as a member.</span></li><li><span style="font-size: 16px;"><strong>$500 in Annual Discounts</strong> &#x2013; Save big on iHeartDogs products all year long.</span></li><li><span style="font-size: 16px;"><strong>Early VIP Access on New Items</strong> &#x2013; Be the first to shop our newest products.</span></li><li><span style="font-size: 16px;"><strong>PetVet.AI (Members Only)</strong> &#x2013; Exclusive access to our pet health AI tool.</span></li><li><span style="font-size: 16px;"><strong>Focus Group Access</strong> &#x2013; Share your feedback, suggest new products, and help shape future rescue efforts with the iHeartDogs leadership team.</span></li><li><span style="font-size: 16px;"><strong>Private Hero Group Access</strong> &#x2013; Join an exclusive Facebook community with other members, founders, and the iHeartDogs team.</span></li><li><span style="font-size: 16px;"><strong>Dedicated Priority Support</strong> &#x2013; Get help faster with your membership status.</span></li><li><span style="font-size: 16px;"><strong>Special Monthly Charity Project</strong> &#x2013; Take part in unique projects that extend your impact for rescue dogs.</span></li></ul><hr><h3 id="get-started">Get Started</h3><p>To join the Hero VIP Club, <a href="https://iheartdogs.com/product/hero-vip-club-membership/" target="_blank" rel="noopener noreferrer">click here</a>.</p><hr><h3 id="for-existing-members">For Existing Members</h3><p>Here are a few helpful links to manage your membership:</p><ul><li style="font-size: 16px;"><a href="https://iheartdogs.gorgias.help/en-US/hero-vip-membership---how-do-i-access-my-membership-dealsdiscounts-1249413" rel="noopener noreferrer" target="_blank">How to access Hero VIP Club perks</a></li><li style="font-size: 16px;"><a href="https://iheartdogs.gorgias.help/en-US/hero-vip-membership---how-do-i-update-payment-1249414" rel="noopener noreferrer" target="_blank">How to update payment for your Hero VIP Membership</a></li><li style="font-size: 16px;"><a href="https://iheartdogs.gorgias.help/en-US/hero-vip-membership---how-do-i-cancel-my-membership-1249417" rel="noopener noreferrer" target="_blank">Cancelling your Hero VIP Membership</a></li></ul>

Hero VIP Club Guide

If you are an active Hero VIP member, you can access your membership discounts directly from your account. ON DESKTOP. ON MOBILE. STEP 1:. Go here and login to your iHeartDogs account >>> My Account. STEP 2:. Once you’ve logged in, you’ll see some ta

<p id="isPasted">If you are an active <strong>Hero VIP member</strong>, you can access your membership discounts directly from your account.</p><p><strong>ON DESKTOP</strong></p><ol><li><br><ol><li><strong>Log into your account</strong><ul><li>Visit our website and locate on the &quot;My Account&quot; icon from the menu. It is the silhouette of a person.</li><li>Under the Login section, enter your username and password to access your account.</li><li><strong>Forgot your password? No worries! Use the &quot;Log in Without Password&quot; option.</strong> <em>With this option, you will be emailed a login link to the email address associated with your account. Be sure to check your spam or junk folder if it doesn&apos;t appear in your regular inbox within 10 minutes. Once you&apos;ve gained access to your account, you may reset your password to one you&apos;ll remember by going under the Account Details page</em></li></ul></li><li><strong>Navigate to your Hero VIP Club</strong><ul><li>Once logged in, go to the &quot;Hero VIP Club&quot; section.</li><li>Select Discounts.</li></ul></li><li><strong>View and Shop Discounts</strong><ul><li>From the Hero VIP Club &gt; Discounts page, you may review current member discounts and shop desired items</li></ul></li></ol></li></ol><p><img src="https://attachments.gorgias.help/GyBLV6k1jDj7NbQk/hc/PG09N6g43l24j5gK/2025032715-8c131eff-008e-4500-af85-63f73ebffe04-hero%20vip%20membership%20-%20how%20do%20i%20access%20my%20membership%20deals_discounts_%20()_11942064611991.png" alt="mceclip5.png" class="fr-fic fr-dii"><img src="https://attachments.gorgias.help/GyBLV6k1jDj7NbQk/hc/PG09N6g43l24j5gK/2025032715-64e8d43f-edb8-471a-96d8-fc4b2fa286ef-hero%20vip%20membership%20-%20how%20do%20i%20access%20my%20membership%20deals_discounts_%20()_11942168207639.png" alt="mceclip1.png" class="fr-fic fr-dii"></p><p>&#xA0;</p><p>&#xA0;</p><p><strong>ON MOBILE</strong></p><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="left"><p><strong>STEP 1:</strong></p><p>Go <a data-saferedirecturl="https://www.google.com/url?q=https://u7501387.ct.sendgrid.net/ls/click?upn%3DCpOwHOt0RoY0xBiwz1xZtMk-2FF273fcKiL4HJ-2FfOKTkCrPC6BAYknNgax5sFdiPtCJq1CXDMSt20iq8uR9RdLp6b7dV-2BPdSkkrPUSn5dlEzOcyA1bWbBP34-2Fv4nMm4K-2FcceCt741yb22WEeQ5E4ebTpmQAaydjESg1-2B6BusEuAS55VSzLJGtABMxR5riqeJlDi3v6XX2lBdA8CQG3BrYvhKl6Xa4mn4yT403bgdKF34SKGpYqSXLBIWhLhoVne-2Fa2B-2Bxn0UjWsBQKQi6-2FNZVpWuGq2TBPpSd-2FMpykhl0RPS-2FYXeAcURF1WXW-2B0bNDVpg7-2FMYH9I9KtVgszG6VvLD7vA-3D-3DBpf6_VIH3-2Bha1squ3Hk0F8PoA7KuA9f9GSUeyTGXctF-2B3Icm1N-2FO8n-2FMpT1oxKNLS7NuomXT4QrX0AXWDl98xYhbSvwIh5aWGsU7EIEHn-2Fes2ZIcDIQTwE0bXE7Qth8JvfBR8QeSZ1Ywosj09HTa5vggNJDL5U6MosNH1v3QLp4Tm43exn3L5iT5Fkta42w8Ygu0igdfdwKpiSZ6Y9fX-2Fya934q4amstnAdVedTMXEhx-2BahkmJ9gBbaApSfghzoCh6v3qo4AKFi42HtBfjQrJT8YC8iYnt4l3ZOM6sn9UgYmd9DcwC-2FvbUrYoKKAx9LUnsGSd8qqJsqkqnONL545WbHJTMrp8IIDxOpesmXohVgjoluqsNhA7M6pKlzGpqPEqrOL2vTlpYMZ4wBcF98LORK5soajNrKiyWASP9kAn13pTZLtKqCsuNk9G8xCdDfl5lK8m&amp;source=gmail&amp;ust=1681849117496000&amp;usg=AOvVaw3Wz7ytUUE900cAeZ1f7-Kp" href="https://u7501387.ct.sendgrid.net/ls/click?upn=CpOwHOt0RoY0xBiwz1xZtMk-2FF273fcKiL4HJ-2FfOKTkCrPC6BAYknNgax5sFdiPtCJq1CXDMSt20iq8uR9RdLp6b7dV-2BPdSkkrPUSn5dlEzOcyA1bWbBP34-2Fv4nMm4K-2FcceCt741yb22WEeQ5E4ebTpmQAaydjESg1-2B6BusEuAS55VSzLJGtABMxR5riqeJlDi3v6XX2lBdA8CQG3BrYvhKl6Xa4mn4yT403bgdKF34SKGpYqSXLBIWhLhoVne-2Fa2B-2Bxn0UjWsBQKQi6-2FNZVpWuGq2TBPpSd-2FMpykhl0RPS-2FYXeAcURF1WXW-2B0bNDVpg7-2FMYH9I9KtVgszG6VvLD7vA-3D-3DBpf6_VIH3-2Bha1squ3Hk0F8PoA7KuA9f9GSUeyTGXctF-2B3Icm1N-2FO8n-2FMpT1oxKNLS7NuomXT4QrX0AXWDl98xYhbSvwIh5aWGsU7EIEHn-2Fes2ZIcDIQTwE0bXE7Qth8JvfBR8QeSZ1Ywosj09HTa5vggNJDL5U6MosNH1v3QLp4Tm43exn3L5iT5Fkta42w8Ygu0igdfdwKpiSZ6Y9fX-2Fya934q4amstnAdVedTMXEhx-2BahkmJ9gBbaApSfghzoCh6v3qo4AKFi42HtBfjQrJT8YC8iYnt4l3ZOM6sn9UgYmd9DcwC-2FvbUrYoKKAx9LUnsGSd8qqJsqkqnONL545WbHJTMrp8IIDxOpesmXohVgjoluqsNhA7M6pKlzGpqPEqrOL2vTlpYMZ4wBcF98LORK5soajNrKiyWASP9kAn13pTZLtKqCsuNk9G8xCdDfl5lK8m" rel="noopener noreferrer" target="_blank">here</a> and login to your iHeartDogs account &gt;&gt;&gt; <a data-saferedirecturl="https://www.google.com/url?q=https://u7501387.ct.sendgrid.net/ls/click?upn%3DCpOwHOt0RoY0xBiwz1xZtMk-2FF273fcKiL4HJ-2FfOKTkCrPC6BAYknNgax5sFdiPtCJq1CXDMSt20iq8uR9RdLp6b7dV-2BPdSkkrPUSn5dlEzOcyA1bWbBP34-2Fv4nMm4K-2FcceCt741yb22WEeQ5E4ebTpmQAaydjESg1-2B6BusEuAS55VSzLJGtABMxR5riqeJlDi3v6XX2lBdA8CQG3BrYvhKl6Xa4mn4yT403bgdKF34SKGpYqSXLBIWhLhoVne-2Fa2B-2Bxn0UjWsBQKQi6-2FNZVpWuGq2TBPpSd-2FMpykhl0RPS-2FYXeAcURF1WXW-2B0bNDVpg7-2FMYH9I9KtVgszG6VvLD7vA-3D-3Dmb0N_VIH3-2Bha1squ3Hk0F8PoA7KuA9f9GSUeyTGXctF-2B3Icm1N-2FO8n-2FMpT1oxKNLS7NuomXT4QrX0AXWDl98xYhbSvwIh5aWGsU7EIEHn-2Fes2ZIcDIQTwE0bXE7Qth8JvfBR8QeSZ1Ywosj09HTa5vggNJDL5U6MosNH1v3QLp4Tm43exn3L5iT5Fkta42w8Ygu0igdfdwKpiSZ6Y9fX-2Fya934q4amstnAdVedTMXEhx-2BahkmJ9gBbaApSfghzoCh6v3q80NElgHox0wNmMod3A9kDPZI00u4htAxF08O89nmKEW1kEVep-2BSgJmMo02Ia1r65W6J3flJgG6MRaNelH2-2BHGJdxt0hbizQ46nhzJN05DlcRmSgDdPJ-2BT8WxErWC5yaCpaZBQ8iKZEASfhqdCeJpFpsJEgNK97SciAS-2Faqz4SttvoSIIZWyjAIEnW5hnNeHg&amp;source=gmail&amp;ust=1681849117496000&amp;usg=AOvVaw1xOw2pZtnGQ5Apt4PWDi7e" href="https://u7501387.ct.sendgrid.net/ls/click?upn=CpOwHOt0RoY0xBiwz1xZtMk-2FF273fcKiL4HJ-2FfOKTkCrPC6BAYknNgax5sFdiPtCJq1CXDMSt20iq8uR9RdLp6b7dV-2BPdSkkrPUSn5dlEzOcyA1bWbBP34-2Fv4nMm4K-2FcceCt741yb22WEeQ5E4ebTpmQAaydjESg1-2B6BusEuAS55VSzLJGtABMxR5riqeJlDi3v6XX2lBdA8CQG3BrYvhKl6Xa4mn4yT403bgdKF34SKGpYqSXLBIWhLhoVne-2Fa2B-2Bxn0UjWsBQKQi6-2FNZVpWuGq2TBPpSd-2FMpykhl0RPS-2FYXeAcURF1WXW-2B0bNDVpg7-2FMYH9I9KtVgszG6VvLD7vA-3D-3Dmb0N_VIH3-2Bha1squ3Hk0F8PoA7KuA9f9GSUeyTGXctF-2B3Icm1N-2FO8n-2FMpT1oxKNLS7NuomXT4QrX0AXWDl98xYhbSvwIh5aWGsU7EIEHn-2Fes2ZIcDIQTwE0bXE7Qth8JvfBR8QeSZ1Ywosj09HTa5vggNJDL5U6MosNH1v3QLp4Tm43exn3L5iT5Fkta42w8Ygu0igdfdwKpiSZ6Y9fX-2Fya934q4amstnAdVedTMXEhx-2BahkmJ9gBbaApSfghzoCh6v3q80NElgHox0wNmMod3A9kDPZI00u4htAxF08O89nmKEW1kEVep-2BSgJmMo02Ia1r65W6J3flJgG6MRaNelH2-2BHGJdxt0hbizQ46nhzJN05DlcRmSgDdPJ-2BT8WxErWC5yaCpaZBQ8iKZEASfhqdCeJpFpsJEgNK97SciAS-2Faqz4SttvoSIIZWyjAIEnW5hnNeHg" rel="noopener noreferrer" target="_blank">My Account</a></p></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td align="center"><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="center"><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="top"><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="top"><a data-saferedirecturl="https://www.google.com/url?q=https://u7501387.ct.sendgrid.net/ls/click?upn%3DCpOwHOt0RoY0xBiwz1xZtMk-2FF273fcKiL4HJ-2FfOKTkCrPC6BAYknNgax5sFdiPtCJq1CXDMSt20iq8uR9RdLp6b7dV-2BPdSkkrPUSn5dlEzOcyA1bWbBP34-2Fv4nMm4K-2FcceCt741yb22WEeQ5E4ebTpmQAaydjESg1-2B6BusEuAS55VSzLJGtABMxR5riqeJlDi3v6XX2lBdA8CQG3BrYvhKl6Xa4mn4yT403bgdKF34SKGpYqSXLBIWhLhoVne-2Fa2B-2Bxn0UjWsBQKQi6-2FNZVpWuGq2TBPpSd-2FMpykhl0RPS-2FYXeAcURF1WXW-2B0bNDVpg7-2FMYH9I9KtVgszG6VvLD7vA-3D-3DUK2-_VIH3-2Bha1squ3Hk0F8PoA7KuA9f9GSUeyTGXctF-2B3Icm1N-2FO8n-2FMpT1oxKNLS7NuomXT4QrX0AXWDl98xYhbSvwIh5aWGsU7EIEHn-2Fes2ZIcDIQTwE0bXE7Qth8JvfBR8QeSZ1Ywosj09HTa5vggNJDL5U6MosNH1v3QLp4Tm43exn3L5iT5Fkta42w8Ygu0igdfdwKpiSZ6Y9fX-2Fya934q4amstnAdVedTMXEhx-2BahkmJ9gBbaApSfghzoCh6v3q7eKJmAf4hezCHGCCijzB-2Ba2kL4tqKFvNEzJ-2BYE31YcILkQie-2B7Sgmp2D8L8fy32UoJarNpNIZaMSueXKeLsVwRC1BnXUVvMdIev6FIO1nI9bcpqkkKMv6p7HwlzWHJ2BGC1ZH5NI-2BG5kLeHCQBK-2F3A87AMQybp-2BdnYRYcI-2FR-2BziOdhupC7Sk-2Feb-2Bh9ECyxjt&amp;source=gmail&amp;ust=1681849117496000&amp;usg=AOvVaw1yLLhBMxl8v_Zsh0JpONub" href="https://u7501387.ct.sendgrid.net/ls/click?upn=CpOwHOt0RoY0xBiwz1xZtMk-2FF273fcKiL4HJ-2FfOKTkCrPC6BAYknNgax5sFdiPtCJq1CXDMSt20iq8uR9RdLp6b7dV-2BPdSkkrPUSn5dlEzOcyA1bWbBP34-2Fv4nMm4K-2FcceCt741yb22WEeQ5E4ebTpmQAaydjESg1-2B6BusEuAS55VSzLJGtABMxR5riqeJlDi3v6XX2lBdA8CQG3BrYvhKl6Xa4mn4yT403bgdKF34SKGpYqSXLBIWhLhoVne-2Fa2B-2Bxn0UjWsBQKQi6-2FNZVpWuGq2TBPpSd-2FMpykhl0RPS-2FYXeAcURF1WXW-2B0bNDVpg7-2FMYH9I9KtVgszG6VvLD7vA-3D-3DUK2-_VIH3-2Bha1squ3Hk0F8PoA7KuA9f9GSUeyTGXctF-2B3Icm1N-2FO8n-2FMpT1oxKNLS7NuomXT4QrX0AXWDl98xYhbSvwIh5aWGsU7EIEHn-2Fes2ZIcDIQTwE0bXE7Qth8JvfBR8QeSZ1Ywosj09HTa5vggNJDL5U6MosNH1v3QLp4Tm43exn3L5iT5Fkta42w8Ygu0igdfdwKpiSZ6Y9fX-2Fya934q4amstnAdVedTMXEhx-2BahkmJ9gBbaApSfghzoCh6v3q7eKJmAf4hezCHGCCijzB-2Ba2kL4tqKFvNEzJ-2BYE31YcILkQie-2B7Sgmp2D8L8fy32UoJarNpNIZaMSueXKeLsVwRC1BnXUVvMdIev6FIO1nI9bcpqkkKMv6p7HwlzWHJ2BGC1ZH5NI-2BG5kLeHCQBK-2F3A87AMQybp-2BdnYRYcI-2FR-2BziOdhupC7Sk-2Feb-2Bh9ECyxjt" rel="noopener noreferrer" target="_blank"><img src="https://attachments.gorgias.help/GyBLV6k1jDj7NbQk/hc/PG09N6g43l24j5gK/2025032715-0f5134a6-7c9a-43c3-862b-989694427427-hero%20vip%20membership%20-%20how%20do%20i%20access%20my%20membership%20deals_discounts_%20()_25476170769175.jpeg" width="400" class="fr-fic fr-dii"></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="left"><p><strong>STEP 2:</strong></p><p>Once you&#x2019;ve logged in, you&#x2019;ll see some tabs in your dashboard. Click the tab that says &#x201C;<strong>Hero VIP Club</strong>&#x201D;.&#xA0;</p></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td align="center"><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="center"><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="top"><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="top"><a data-saferedirecturl="https://www.google.com/url?q=https://u7501387.ct.sendgrid.net/ls/click?upn%3DCpOwHOt0RoY0xBiwz1xZtMk-2FF273fcKiL4HJ-2FfOKTkCrPC6BAYknNgax5sFdiPtCJq1CXDMSt20iq8uR9RdLp6b7dV-2BPdSkkrPUSn5dlEzOcyA1bWbBP34-2Fv4nMm4K-2FcceCt741yb22WEeQ5E4ebTpmQAaydjESg1-2B6BusEuAS55VSzLJGtABMxR5riqeJlDi3v6XX2lBdA8CQG3BrYvhKl6Xa4mn4yT403bgdKF34SKGpYqSXLBIWhLhoVne-2Fa2B-2Bxn0UjWsBQKQi6-2FNZVpWuGq2TBPpSd-2FMpykhl0RPS-2FYXeAcURF1WXW-2B0bNDVpg7-2FMYH9I9KtVgszG6VvLD7vA-3D-3DyEuL_VIH3-2Bha1squ3Hk0F8PoA7KuA9f9GSUeyTGXctF-2B3Icm1N-2FO8n-2FMpT1oxKNLS7NuomXT4QrX0AXWDl98xYhbSvwIh5aWGsU7EIEHn-2Fes2ZIcDIQTwE0bXE7Qth8JvfBR8QeSZ1Ywosj09HTa5vggNJDL5U6MosNH1v3QLp4Tm43exn3L5iT5Fkta42w8Ygu0igdfdwKpiSZ6Y9fX-2Fya934q4amstnAdVedTMXEhx-2BahkmJ9gBbaApSfghzoCh6v3qflzxfhg7al7BXCwt5JSXquS6O1-2B6ZU869kTd5e3OGCbgUIAo7eXVnNf8Q-2BrWXmIW5LIIxdefJZ23Zrl69kUxhSB7IvI0WqxWnwtLi4dnA-2FszEJTWsgYy4PVREJ8-2FbhW-2BaYjThQTiqKV6yr7a1JGC6yrpEXVTrcd1FZMw31399o8Zr9l3gynwm4oFVTsd9twg&amp;source=gmail&amp;ust=1681849117496000&amp;usg=AOvVaw16toUQ2CbrCtwxL8myyoS1" href="https://u7501387.ct.sendgrid.net/ls/click?upn=CpOwHOt0RoY0xBiwz1xZtMk-2FF273fcKiL4HJ-2FfOKTkCrPC6BAYknNgax5sFdiPtCJq1CXDMSt20iq8uR9RdLp6b7dV-2BPdSkkrPUSn5dlEzOcyA1bWbBP34-2Fv4nMm4K-2FcceCt741yb22WEeQ5E4ebTpmQAaydjESg1-2B6BusEuAS55VSzLJGtABMxR5riqeJlDi3v6XX2lBdA8CQG3BrYvhKl6Xa4mn4yT403bgdKF34SKGpYqSXLBIWhLhoVne-2Fa2B-2Bxn0UjWsBQKQi6-2FNZVpWuGq2TBPpSd-2FMpykhl0RPS-2FYXeAcURF1WXW-2B0bNDVpg7-2FMYH9I9KtVgszG6VvLD7vA-3D-3DyEuL_VIH3-2Bha1squ3Hk0F8PoA7KuA9f9GSUeyTGXctF-2B3Icm1N-2FO8n-2FMpT1oxKNLS7NuomXT4QrX0AXWDl98xYhbSvwIh5aWGsU7EIEHn-2Fes2ZIcDIQTwE0bXE7Qth8JvfBR8QeSZ1Ywosj09HTa5vggNJDL5U6MosNH1v3QLp4Tm43exn3L5iT5Fkta42w8Ygu0igdfdwKpiSZ6Y9fX-2Fya934q4amstnAdVedTMXEhx-2BahkmJ9gBbaApSfghzoCh6v3qflzxfhg7al7BXCwt5JSXquS6O1-2B6ZU869kTd5e3OGCbgUIAo7eXVnNf8Q-2BrWXmIW5LIIxdefJZ23Zrl69kUxhSB7IvI0WqxWnwtLi4dnA-2FszEJTWsgYy4PVREJ8-2FbhW-2BaYjThQTiqKV6yr7a1JGC6yrpEXVTrcd1FZMw31399o8Zr9l3gynwm4oFVTsd9twg" rel="noopener noreferrer" target="_blank"><img src="https://attachments.gorgias.help/GyBLV6k1jDj7NbQk/hc/PG09N6g43l24j5gK/2025032715-017653be-1924-4d69-ac4e-4eeccceeea7f-hero%20vip%20membership%20-%20how%20do%20i%20access%20my%20membership%20deals_discounts_%20()_25476170777495.jpeg" width="400" class="fr-fic fr-dii"></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="left"><p><strong>STEP 3:</strong></p><p>Once you do that, click on &#x201C;<strong>Discounts</strong>&#x201D; and <strong>scroll down</strong> to see all of your Hero VIP Club discounted items including the ones that will expire soon. From there you can add to cart whichever deals you desire. Cheers!</p></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td align="center"><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="center"><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="top"><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="top"><a 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href="https://u7501387.ct.sendgrid.net/ls/click?upn=CpOwHOt0RoY0xBiwz1xZtMk-2FF273fcKiL4HJ-2FfOKTkCrPC6BAYknNgax5sFdiPtCJq1CXDMSt20iq8uR9RdLp6b7dV-2BPdSkkrPUSn5dlEzOcyA1bWbBP34-2Fv4nMm4K-2FcceCt741yb22WEeQ5E4ebTpmQAaydjESg1-2B6BusEuAS55VSzLJGtABMxR5riqeJlDi3v6XX2lBdA8CQG3BrYvhKl6Xa4mn4yT403bgdKF34SKGpYqSXLBIWhLhoVne-2Fa2B-2Bxn0UjWsBQKQi6-2FNZVpWuGq2TBPpSd-2FMpykhl0RPS-2FYXeAcURF1WXW-2B0bNDVpg7-2FMYH9I9KtVgszG6VvLD7vA-3D-3D15OK_VIH3-2Bha1squ3Hk0F8PoA7KuA9f9GSUeyTGXctF-2B3Icm1N-2FO8n-2FMpT1oxKNLS7NuomXT4QrX0AXWDl98xYhbSvwIh5aWGsU7EIEHn-2Fes2ZIcDIQTwE0bXE7Qth8JvfBR8QeSZ1Ywosj09HTa5vggNJDL5U6MosNH1v3QLp4Tm43exn3L5iT5Fkta42w8Ygu0igdfdwKpiSZ6Y9fX-2Fya934q4amstnAdVedTMXEhx-2BahkmJ9gBbaApSfghzoCh6v3qCD-2Fh-2Fy3YErm0bS1pcQ46a1aNTIgSitGZlCj-2BQEYUFuiQvNWtp65ZByB-2FjB9GTOXZtS3rKalDpp7lEykfUMs9kbpDiM28y121g8rGDUlbFZXZgJ3wmkM6-2Fllvc3kXn7xPt89p8nlHcY6u5k6LQKou63u3TmXlK12yVsKw1l5Gn1vsgbJ00HeQpslgoWxVMDnU" rel="noopener noreferrer" target="_blank"><img src="https://attachments.gorgias.help/GyBLV6k1jDj7NbQk/hc/PG09N6g43l24j5gK/2025032715-76d7da68-e70d-413d-848d-0e92400d0bc8-hero%20vip%20membership%20-%20how%20do%20i%20access%20my%20membership%20deals_discounts_%20()_25476170779799.jpeg" width="400" class="fr-fic fr-dii"></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td align="center"><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%" class="fr-table-selection-hover"><tbody><tr><td align="center"><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="top"><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="top"><a data-saferedirecturl="https://www.google.com/url?q=https://u7501387.ct.sendgrid.net/ls/click?upn%3DCpOwHOt0RoY0xBiwz1xZtMk-2FF273fcKiL4HJ-2FfOKTkCrPC6BAYknNgax5sFdiPtCJq1CXDMSt20iq8uR9RdLp6b7dV-2BPdSkkrPUSn5dlEzOcyA1bWbBP34-2Fv4nMm4K-2FcceCt741yb22WEeQ5E4ebTpmQAaydjESg1-2B6BusEuAS55VSzLJGtABMxR5riqeJlDi3v6XX2lBdA8CQG3BrYvhKl6Xa4mn4yT403bgdKF34SKGpYqSXLBIWhLhoVne-2Fa2B-2Bxn0UjWsBQKQi6-2FNZVpWuGq2TBPpSd-2FMpykhl0RPS-2FYXeAcURF1WXW-2B0bNDVpg7-2FMYH9I9KtVgszG6VvLD7vA-3D-3DesMl_VIH3-2Bha1squ3Hk0F8PoA7KuA9f9GSUeyTGXctF-2B3Icm1N-2FO8n-2FMpT1oxKNLS7NuomXT4QrX0AXWDl98xYhbSvwIh5aWGsU7EIEHn-2Fes2ZIcDIQTwE0bXE7Qth8JvfBR8QeSZ1Ywosj09HTa5vggNJDL5U6MosNH1v3QLp4Tm43exn3L5iT5Fkta42w8Ygu0igdfdwKpiSZ6Y9fX-2Fya934q4amstnAdVedTMXEhx-2BahkmJ9gBbaApSfghzoCh6v3qZxQucyoaCUsTuN0KZKJrOWxTWUWlkG7y1zsypjM-2F8-2BynfKVEhSRvIpK-2BYGoVUNAp-2BmA3lw8YVS3kqK7-2FX4ftwY6V2-2FN7-2Bq-2BeePUj3nm7LvreC6aalVosAugRqqAqDVJxoC62FxolcPcs1YiepqFBtjFyBvZmH9Z9uLDbjY0LpYW4anrQplSdEttNHFEI08RP&amp;source=gmail&amp;ust=1681849117497000&amp;usg=AOvVaw2Rli0F8CAlHVikVBvynrx0" href="https://u7501387.ct.sendgrid.net/ls/click?upn=CpOwHOt0RoY0xBiwz1xZtMk-2FF273fcKiL4HJ-2FfOKTkCrPC6BAYknNgax5sFdiPtCJq1CXDMSt20iq8uR9RdLp6b7dV-2BPdSkkrPUSn5dlEzOcyA1bWbBP34-2Fv4nMm4K-2FcceCt741yb22WEeQ5E4ebTpmQAaydjESg1-2B6BusEuAS55VSzLJGtABMxR5riqeJlDi3v6XX2lBdA8CQG3BrYvhKl6Xa4mn4yT403bgdKF34SKGpYqSXLBIWhLhoVne-2Fa2B-2Bxn0UjWsBQKQi6-2FNZVpWuGq2TBPpSd-2FMpykhl0RPS-2FYXeAcURF1WXW-2B0bNDVpg7-2FMYH9I9KtVgszG6VvLD7vA-3D-3DesMl_VIH3-2Bha1squ3Hk0F8PoA7KuA9f9GSUeyTGXctF-2B3Icm1N-2FO8n-2FMpT1oxKNLS7NuomXT4QrX0AXWDl98xYhbSvwIh5aWGsU7EIEHn-2Fes2ZIcDIQTwE0bXE7Qth8JvfBR8QeSZ1Ywosj09HTa5vggNJDL5U6MosNH1v3QLp4Tm43exn3L5iT5Fkta42w8Ygu0igdfdwKpiSZ6Y9fX-2Fya934q4amstnAdVedTMXEhx-2BahkmJ9gBbaApSfghzoCh6v3qZxQucyoaCUsTuN0KZKJrOWxTWUWlkG7y1zsypjM-2F8-2BynfKVEhSRvIpK-2BYGoVUNAp-2BmA3lw8YVS3kqK7-2FX4ftwY6V2-2FN7-2Bq-2BeePUj3nm7LvreC6aalVosAugRqqAqDVJxoC62FxolcPcs1YiepqFBtjFyBvZmH9Z9uLDbjY0LpYW4anrQplSdEttNHFEI08RP" rel="noopener noreferrer" target="_blank"><img src="https://attachments.gorgias.help/GyBLV6k1jDj7NbQk/hc/PG09N6g43l24j5gK/2025032715-36d4e045-d648-4bf8-9af3-d49aac996cba-hero%20vip%20membership%20-%20how%20do%20i%20access%20my%20membership%20deals_discounts_%20()_25476170783127.jpeg" width="400" class="fr-fic fr-dii"></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p>&#xA0;</p><p>&#xA0;</p>

Hero VIP Membership - How do I access my membership deals/discounts?

To update payment for your Hero VIP Membership, the instructions are as follows:

<p id="isPasted">To update payment for your Hero VIP Membership, the instructions are as follows:</p><ol><li>Login to your account&#xA0;<a href="https://iheartdogs.com/my-account/" rel="noopener noreferrer" target="_blank">here</a>.</li><li>From the side menu, select<em><strong>&#xA0;Payment methods.</strong></em></li><li>Select&#xA0;<em><strong>Add payment method</strong>&#xA0;</em>and enter the card information (card number, expiration, security code) for the payment method you desire to use.&#xA0;</li><li>Select&#xA0;<em><strong>Add payment method</strong></em> to save the changes.&#xA0;<em>A green banner should appear confirming, &quot;Payment method saved.&quot;</em></li><li>From the side menu, select <em><strong>My Subscription</strong></em>.&#xA0;</li><li>Scroll down towards the bottom of the page until you reach the section titled&#xA0;<strong>Related orders</strong>.</li><li>Find the most recent renewal order attempt under the status of Pending Payment. Select&#xA0;<em><strong>Pay</strong></em>.&#xA0;</li><li>Process to Checkout as normal.&#xA0;<em>At Checkout,&#xA0;<u>select</u> the card you saved rather than manually entering the card information</em></li></ol>

Hero VIP Membership - How do I update payment?

We understand that you may need to cancel your Hero VIP Membership. While we'd hate to see you go, you may cancel your Hero VIP Membership at any time directly from your account. To Cancel Your Membership. Select the Subscription to Modify. Thank you

<p id="isPasted">We understand that you may need to cancel your Hero VIP Membership. While we&apos;d hate to see you go, you may cancel your Hero VIP Membership at any time directly from your account.</p><p><strong>To Cancel Your Membership</strong></p><ol><li><strong>Log into your account</strong><ul><li>Visit our website and locate on the &quot;My Account&quot; icon from the menu. It is the silhouette of a person.</li><li>Under the Login section, enter your username and password to access your account.</li><li><strong>Forgot your password? No worries!</strong> Use the &quot;Log in Without Password&quot; option.&#xA0;<em>With this option, you will be emailed a login link to the email address associated with your account. Be sure to check your spam or junk folder if it doesn&apos;t appear in your regular inbox within 10 minutes. Once you&apos;ve gained access to your account, you may reset your password to one you&apos;ll remember by going under the Account Details page.</em></li></ul></li><li><strong>Navigate to your Hero VIP Membership</strong><ul><li>Once logged in, go to the &quot;My Subscription&quot; / &quot;Hero VIP Subscription&quot; section.</li></ul></li><li><p><strong>Select the Subscription to Modify</strong></p><ul><li>If you&apos;ve signed up more than once, you will see a list that includes your current membership and past memberships.</li><li>Select the current subscription that you want to cancel.</li></ul></li><li><strong>Cancel Hero VIP Membership</strong><ul><li>Look for the &quot;Cancel&quot; button within the subscription details and select that.&#xA0;</li></ul></li><li><strong>Confirm Cancellation</strong><ul><li>A confirmation message will appear asking if you are sure you want to cancel your subscription.</li><li>Click &quot;Confirm&quot; to finalize the cancellation.</li></ul></li></ol><p>&#xA0;</p><p>Thank you for being a Hero VIP member! You may rejoin at any time.</p>

Hero VIP Membership - How do I cancel my membership?

We’re so excited that you’re interested in becoming part of the Hero VIP Club!. As a member, you’ll provide meals for hungry shelter dogs every month and unlock exclusive perks, discounts, and opportunities to make a bigger impact. The Hero VIP Club

<p id="isPasted">We&#x2019;re so excited that you&#x2019;re interested in becoming part of the <strong>Hero VIP Club</strong>!</p><p>As a member, you&#x2019;ll provide meals for hungry shelter dogs every month and unlock exclusive perks, discounts, and opportunities to make a bigger impact.</p><hr><h3 id="isPasted">Membership Tiers</h3><p>The Hero VIP Club offers <strong>three membership levels</strong>. While the<strong>&#xA0;perks remain the same across all tiers</strong>, the difference lies in the number of meals you provide for shelter dogs each month:</p><ul><li><span style="font-size: 16px;"><strong>Bronze&#xA0;</strong>&#x2013; $4.99 / month &#x2192; <em>Provides 5 meals</em></span></li><li><span style="font-size: 16px;"><strong>Silver&#xA0;</strong>&#x2013; $9.99 / month &#x2192; <em>Provides 15 meals</em></span></li><li><span style="font-size: 16px;"><strong>Gold&#xA0;</strong>&#x2013; $24.99 / month &#x2192; <em>Provides 50 meals</em></span></li></ul><p>No matter which tier you choose, you&#x2019;ll enjoy the same great benefits&#x2014;while making a life-changing impact for shelter dogs</p><hr><h3 id="membership-perks">Membership Perks</h3><p>As a Hero VIP member, you&#x2019;ll receive:</p><ul><li><span style="font-size: 16px;"><strong>Free Shipping at Sign-Up</strong> - Save on shipping on your first order as a member.</span></li><li><span style="font-size: 16px;"><strong>$500 in Annual Discounts</strong> &#x2013; Save big on iHeartDogs products all year long.</span></li><li><span style="font-size: 16px;"><strong>Early VIP Access on New Items</strong> &#x2013; Be the first to shop our newest products.</span></li><li><span style="font-size: 16px;"><strong>PetVet.AI (Members Only)</strong> &#x2013; Exclusive access to our pet health AI tool.</span></li><li><span style="font-size: 16px;"><strong>Focus Group Access</strong> &#x2013; Share your feedback, suggest new products, and help shape future rescue efforts with the iHeartDogs leadership team.</span></li><li><span style="font-size: 16px;"><strong>Private Hero Group Access</strong> &#x2013; Join an exclusive Facebook community with other members, founders, and the iHeartDogs team.</span></li><li><span style="font-size: 16px;"><strong>Dedicated Priority Support</strong> &#x2013; Get help faster with your membership status.</span></li><li><span style="font-size: 16px;"><strong>Special Monthly Charity Project</strong> &#x2013; Take part in unique projects that extend your impact for rescue dogs.</span></li></ul><hr><h3 id="isPasted">How to Join</h3><p>Joining is simple!</p><p>&#x1F449; <a href="https://iheartdogs.com/product/hero-vip-club-membership/" target="_blank" rel="noopener noreferrer">Click here to join the Hero VIP Club</a></p><p>Choose the tier that&#x2019;s right for you, complete checkout, and your membership will start right away. Your meals will be funded automatically each month, and you&#x2019;ll instantly unlock your Hero VIP perks.</p><hr><p>&#x1F499; Together, we can give hope and nourishment to shelter dogs while building a stronger community of heroes like you.</p>

Hero VIP Membership - How to Join

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