International Shipping PoliciesUpdated 21 days ago
- We are required to complete a customs declaration with the retail value of the item(s) purchased, iHeartDogs cannot legally declare your order as a gift.
- Our current available shipping method is UPS Mail Innovations (with delivery made by local mail service), this can change at any time.
- All prices are in US dollars.
- We ship to international residential addresses only; we do not ship to businesses, hotels, motels or resorts outside of the U.S.
- All orders are subject to verification prior to processing and shipping. During the order verification step we may contact you by email to request additional information. If we do not receive a response within 3 business days M-F after our attempted contact, that order will be cancelled.
- International customers must pay applicable sales tax, duties and customs charges which are determined by your local government and vary by country. Duties, taxes and/or customs fees will be an additional amount collected upon delivery of your order. We are unable to provide you with the exact amount of the charges - please contact your local government for specific details. Your order confirmation details only the amount collected by iHeartDogs.com. By completing your order you agree to pay all applicable fees.