Why is my tracking number not showing any info?Updated 23 days ago
Tracking numbers are issued by a shipper and then updated during the process. If a tracking number is issued, then the shipping label has been printed and prepared for pick-up. How frequently the information is updated depends on the carrier (usually USPS, FedEx, DHL, or UPS). Please allow 24 – 48 hours after you receive the tracking email to accurately show the transit information of your order.
If you are still not seeing anything or if the number cannot be found after this 48 business hours from the time you get the shipping confirmation email, please submit a help ticket here so we can research the situation.