Discounts & Promotions
Where do I enter my coupon or store credit code?
If you have a Hero credit (store credit), coupon/promo code, or e-gift certificate you'd like to redeem, you can enter it at either the Cart page or the Checkout page before completing your purchase. Note: Codes cannot be stacked or combined — only o
How can I get a coupon or promo code?
We occasionally send coupons and promo codes to customers subscribed to our email or SMS lists. To receive these, sign up here. Customers subscribed to specific programs — like our Hero VIP Club or Birthday Club — may also receive exclusive discounts
My coupon code isn't working
When you try to apply a code, our system will show you the specific reason it didn't work — so you shouldn't have to guess. Here's what each message means and what you can do about it. This is usually the most confusing message, since it can mean the